CoolDrive
Thomastown
CoolDrive is a reputable Australian auto repair and maintenance firm that is renowned for providing superior repairs for all kinds of automobiles. Their team of skilled mechanics is devoted to upkeeping cars in peak state, guaranteeing that they operate smoothly and effectively. They are skilled in all aspects of automobile maintenance, from oil changes and braking service to engine tuning and motor checkups. They put a great focus on customer satisfaction, which is evident in their commitment to providing high-quality service and outstanding workmanship.
Furthermore, they are a reliable source for auto body parts, offering a extensive selection of components for all makes and models of vehicles. Their vast inventory and experienced staff make them a single destination for all of your vehicle repair and maintenance needs.
They realize that vehicle fixes can be stressful, which is why they aim to make the process as seamless and worry-free as feasible and provide truthful and clear estimates of every repair. Their team is always available to answer any queries and offer assistance throughout the process.
If you need to contact them, you have several alternatives, including phone and website. They work from Monday to Friday.
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Reviews
"This place is okay. I came here twice in the past couple of days as I needed some parts for the A/C system. First time, it was for a condensor (which Repco and even Toyota no longer stock). The wait time was long (as others have mentioned) due to everyone being on the phone but after I got service, they found the part pretty quickly. Second time, it was for a pressure switch. This time, the wait was short. They helpfully told me there were three types of switches but none of the two I needed are in stock anymore. They told me to go to Bursons or Repco. Overall, it was an okay experience."
"Best place for trades and wholesale. Terrible wait times for any service but that's to be expected when the same guy on the phone is trying to help people out the front. Decent range but not everything is stocked that you'd expect to be."
"Really bad customer service. They won’t help you out in anyway shape or form. It comes down to being lazy I think. Too hard to look into my previous invoices and help me re-order the same parts I’ve previously purchased. Thanks for nothing Cool Drive 😒 You just like to waste people’s time. Customer service goes a long way. Remember that!"
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