Supercheap Auto Blacktown
Blacktown
The automobile spares shop is a go-to among car enthusiasts and technicians. The store's great catalogue of high-quality automobile components, coupled with their steadfast commitment to offering outstanding customer service, has made them as a trustworthy supplier for car needs throughout the area of Blacktown. Whether you require an immediate fix, a performance upgrade, or a full-on restoration project, the store's knowledgeable and knowledgeable staff are always ready to help you in finding the correct spares for your vehicle. With either internet and offline shopping alternatives available, the shop makes it easy for customers to obtain the components they require, when they require them.
Interested to contact them? You have several options, including: phone and website. They are open from Monday to Sunday.
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Reviews
"I recently purchased from Supercheap Auto Blacktown online and in store some items for my garage, including a workbench, tools and a tool cabinet, the delivery was prompt but the workbench looked like it had been previously opened and re-sealed, I was a little concerned as I had read some reviews about customers who had received a delivery that had been previously opened and some items missing from it. I phoned the manager Rowe who was very understanding and friendly and she first checked that they had this item in stock and offered to swap it over if I returned it to the store, she also said that I could ring the online store to arrange for a replacement unit, which I did, the online store lady was also very friendly in assisting me, she arranged for a replacement to be shipped out saying that it might take a week or two to find a sealed unit from another store. The replacement unit arrived very promptly actually just a few days, they also told me that there was no rush to return the original unit just to return it at my convenience to the Blacktown store, I appreciated the trust that they gave me as they did not charge me for the replacement unit, so I returned the original unit the following Saturday morning to Rowe the store manager and told her there was no refund involved, that it was just a return as I had received a replacement from the online section and she thanked me for my honesty. Also I checked both units very carefully as the replacement box was damaged and open on one side, my wife was home when it was delivered and she asked the driver why it was open on one side and parts were falling out onto my driveway and the driver responded that it was because of the rain, so I took photos of it when I arrived home from work, from my careful inspection I observed that no parts were missing from either unit and I repacked the return unit into the least damaged box carefully and re-sealed it before returning it on the following Saturday morning. Overall, I am happy with the service from Supercheap Auto Blacktown, as they suggested that I could organise a replacement unit from the online section and it was delivered promptly with no charge pending the return of the original unit to the Blacktown store. Update, when I assembled the second item (Tool-chest cabinet) that I ordered online, I realised that I couldn't open the locked drawers as no keys were supplied with this unit, so I had to contact the online section again, I explained the situation "
"The male employees are good but one lady at the front counter by the name of 'Mary' doesnt seem to have good attitude and customer service skills and really makes the visit to the store unpleasant.. It's not just me but my friends feel the same way too. I try to avoid this store but sometimes don't have a choice if the other stores don't have the item in stock.."
"Very bad service given. Person was not helpful. Asked if can get someone else to help and said that there are no other help and that they are the most senior in a rude way. Very dissatisfied customer will not return to this shop again."
"I recently purchased from Supercheap Auto Blacktown online and in store some items for my garage, including a workbench, tools and a tool cabinet, the delivery was prompt but the workbench looked like it had been previously opened and re-sealed, I was a little concerned as I had read some reviews about customers who had received a delivery that had been previously opened and some items missing from it. I phoned the manager Rowe who was very understanding and friendly and she first checked that they had this item in stock and offered to swap it over if I returned it to the store, she also said that I could ring the online store to arrange for a replacement unit, which I did, the online store lady was also very friendly in assisting me, she arranged for a replacement to be shipped out saying that it might take a week or two to find a sealed unit from another store. The replacement unit arrived very promptly actually just a few days, they also told me that there was no rush to return the original unit just to return it at my convenience to the Blacktown store, I appreciated the trust that they gave me as they did not charge me for the replacement unit, so I returned the original unit the following Saturday morning to Rowe the store manager and told her there was no refund involved, that it was just a return as I had received a replacement from the online section and she thanked me for my honesty. Also I checked both units very carefully as the replacement box was damaged and open on one side, my wife was home when it was delivered and she asked the driver why it was open on one side and parts were falling out onto my driveway and the driver responded that it was because of the rain, so I took photos of it when I arrived home from work, from my careful inspection I observed that no parts were missing from either unit and I repacked the return unit into the least damaged box carefully and re-sealed it before returning it on the following Saturday morning. Overall, I am happy with the service from Supercheap Auto Blacktown, as they suggested that I could organise a replacement unit from the online section and it was delivered promptly with no charge pending the return of the original unit to the Blacktown store. Update, when I assembled the second item (Tool-chest cabinet) that I ordered online, I realised that I couldn't open the locked drawers as no keys were supplied with this unit, so I had to contact the online section again, I explained the situation "
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